Competitive Pricing! Let us quote for all your building needs with delivery throughout the UK. Simply telephone 01865 759233 for competitive prices. BACS payments are also acceptable for larger payments. We aim where possible to supply goods on a next day delivery.
| About UsBlanchford are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at web@blanchford.co.uk. The customer will be charged for consumables (e.g. drill bits, blades, sandpaper, goggles/masks). Our Contact details: The Blanchford Group Head Office, 59 Windmill Road, Headington, Oxford, OX3 7BS, England Phone: 01865 759200 Fax: 01865 750349 Email: sales@blanchford.co.uk VAT: 194 2671 42 Company number: 00343019 |
| Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from outside of the UK, place your order as normal and your card company will convert the transaction from GBP to your own currency. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, please call us immediately on 01865 759200 and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And HandlingAll products are shipped as soon as possible. Delivery charges are based on the total weight of the products ordered, delivery address and the urgency required. If you are prepared to wait a little longer for your delivery then the shipping charges can often be reduced, please email us at sales@blanchford.co.uk for a quotation. Please note that there is a shipping surcharge for deliveries outside of mainland UK. This will be applied to your order at the time of delivery and will not appear on your confirmation. |
| Delivery ScheduleWe aim to deliver your order right away. We will normally get your order to you in 3-5 business days. International orders are generally received in under 7 days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Delivery of bulk items requiring palletised delivery Deliveries to business or private addresses without forklift facilities can be made by using tail-lifts if the following criteria are met The access to the premises is both level and smooth The customer is present during delivery to accept the goods Please note we do not manually carry consignments to the interior of the customer's premises however we will endeavour to place the pallet in any position that is of assistance to facilitate easier off-loading later. If the driveway etc. is gravelled then the pallet will be placed as close as possible to the customer's premises with the customer's agreement If a delivery was to be refused then an additional charge may possibly be incurred by the customer for re-delivery. |
| Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax ChargesFor orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| GuaranteeWe guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. |
| Reaching UsIf you need to reach us, please email us at sales@blanchford.co.uk, alternatively, you can call on 01865 759200 (International +44 01865 759200) or fax us on 01865 750349 or write to us at Head Office 59 Windmill Road Headington Oxford OX3 7BS UK Mainland |
| Privacy PolicyBlanchford promise that they do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns PolicyYour rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
| Remittance TermsAll goods must be paid for at the time of ordering. |
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