Saturday delivery or timed deliveries are available available for an additional charge please contact the sales team with your requirements.
All delivery options are subject to availability and working days exclude public holidays.
On rare occasions, we may need to delivery items outside the published timed windows. We can't guarantee delivery within our usual timescales to a small number of remote rural areas; see the section on Restricted delivery & postcode exceptions for more details.
Please note that we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
We’re sorry, but we don’t deliver to BFPO addresses
Delivery is to a room of choice on the ground floor for 1 man service and all floors for the 2 man service for consignments up to 1.5 cu metres in volume and with a maximum single weight of 85kilos. For items over 85kilos delivery is to the ground floor room of choice. ’White-glove’ home delivery service is to the customers room of choice with packing materials being removed to enable appliance inspection and the packaging then being taken away for recycling.